India's customer engagement software company MoEngage has acquired San Francisco-based startup Aampe in an all-cash deal, betting that AI agents making real-time decisions for individual customers will become central to modern marketing.

While MoEngage kept the exact price tag under wraps, insiders tell TechCrunch the deal was worth tens of millions of dollars.

Aampe, founded in 2020, assigns a dedicated AI agent to each customer instead of sending blanket messages to audience groups. Brands receive hyper-personalized outreach based on individual behavior. The startup already works with Swiggy, Grab, and Taxfix.

MoEngage co-founder and CEO Raviteja Dodda said the acquisition targets customers using Salesforce Marketing Cloud and Adobe Experience Cloud. "A large part of our growth is driven by migrations of enterprise customers from Salesforce Marketing Cloud and Adobe Experience Cloud," he told TechCrunch. The company has already secured three to four multimillion-dollar annual contract value deals from Salesforce customers.

Enterprise software firms are embedding AI deeper into their platforms, moving toward autonomous agents that decide who to target, what to say, and when to say it.

Around 20 Aampe employees will join MoEngage, bringing the company's workforce to roughly 820 people. MoEngage serves over 1,350 consumer brands across 75 countries in retail, financial services, media, and food delivery.

This acquisition comes six months after MoEngage raised $280 million in funding.